Privacy Policy

1. Information We Collect

ComePlay collects information you voluntarily provide during registration: full name, email, mobile number, date of birth, and government-issued ID for KYC. We also automatically collect device info, IP address, and usage analytics.

2. How We Use Your Information

• To verify identity and prevent fraud
• To process deposits and withdrawals
• To personalise your gaming experience
• To send promotional communications (with consent)
• To comply with legal and regulatory requirements

3. Data Security

All data is encrypted using 256-bit TLS/SSL. Stored data uses AES-256 encryption. Payment information is never stored on our servers — we use PCI-DSS certified processors exclusively.

4. Data Sharing

ComePlay does not sell your personal data. We share only with: payment processors, identity verification services, regulatory authorities when legally required, and fraud prevention agencies.

5. Cookies

We use cookies for session management, preferences, and anonymised traffic analysis (Google Analytics). You can control cookies through your browser settings.

6. Your Rights

You have the right to access, correct, delete, and port your data. Contact: [email protected]. We respond within 72 hours.

7. Data Retention

We retain account data for a minimum of 5 years after account closure to comply with anti-money laundering regulations.